23. Residents Bill of Rights

23) Residents Bill of Rights

  1. Every resident has the right to be treated with courtesy and respect in a way that fully recognizes and respects the resident’s dignity and individuality.
  2. Every resident has the right to be protected from abuse.
  3. Every resident has the right not to be neglected by the licensee or staff.
  4. Every resident has the right to be properly sheltered, fed, clothed, groomed and cared for in a manner consistent with his or her needs.
  5. Every resident has the right to live in a safe and clean environment.
  6. Every resident has the right to exercise the rights of a citizen.
  7. Every resident has the right to be told who is responsible for and who is providing their direct care.
  8. Every resident has the right to be afforded privacy in treatment and in caring for his or her personal needs.
  9. Every resident has the right to have his or her participation in decision making respected.
  10. Every resident has the right to keep and display personal possessions, pictures, and furnishings in his or her room subject to safety requirements and the rights of other residents.
  11. Every resident has the right to:
    a. Participate fully in the development, implementation, review, and revision of his or her plan of care
    b. Give or refuse consent to any treatment, care or services for which his or her consent is required by law and to be informed of the consequences of giving or refusing consent
    c. Participate fully in making any decisions and concerning any aspect of his or her care, including any decision concerning his or her admission, discharge or transfer to or from a long-term care home or a secure unity and to obtain an independent opinion with regard to any of those matters.
    d. Have his or her personal health information within the meaning of the Personal Health Information Protection Act, 2004 kept confidential in accordance with the Act, and to have access to his or her records of personal health information including his or her plan of care, in accordance with that act.
  12. Every resident has the right to receive care and assistance towards independence based on a restorative care philosophy to maximize independence to the greatest extent possible.
  13. Every resident has the right not to be restrained, except in the limited circumstances provided for the under the Act and subject to the requirements provided under the Long-Term Care Homes Act, 2007.
  14. Every resident has the right to communicate in confidence, receive visitors of his or her choice and consult in private with any person without interference.
  15. Every resident who is dying or who is very ill has the right to have family and friends present 24 hours per day.
  16. Every resident has the right to designate a person to receive information concerning any transfer or any hospitalization of the resident and to have that person receive that information immediately.
  17. Every resident has the right to raise concerns or recommend changes in policies and services on behalf of him or herself or that of a fellow resident, their families, staff members, government officials or any other person inside or outside the home.
  18. Every resident has the right to form friendships and relationships to participate in the life of the long-term care home.
  19. Every resident has the right to have his or her lifestyle and choices respected.
  20. Every resident has the right to participate in the Resident Council.
  21. Every resident has the right to meet privately with his or her spouse or another person in a room that assures privacy.
  22. Every resident has the right to share a room with another resident according to their mutual wishes if appropriate accommodation is available.
  23. Every resident has a right to pursue social, cultural, religious and other interests, to develop his or her potential and to be given reasonable assistance by the licensee to pursue these interests and to develop his or her potential.
  24. Every resident has the right to be informed in writing of any law, rule or policy affecting services provided to the resident and of the procedures for initiating complaints.
  25. Every resident has the right to manage his or her own financial affairs unless the resident lacks the legal capacity to do so.
  26. Every resident has the right to be given access to protected outdoor areas in order to enjoy outdoor activity unless the physical setting makes this impossible.
  27. Every resident has the right to have any friend, family member, or another person of importance to attend any meeting with the licensee or the staff of the home.